Customer reviews of Cross Country 4 x 4 Specialist Ltd

By Adrian T on 17 July 2017 | Verified purchase

I would not hesitate to recommend Cross Country 4x4 I found the business both friendly and professional and down to earth Thank you Greg for the time you gave to me and the way you handled my purchase of the vehicle Wishing you continued success. Best Regards, Adrian. From Worcestershire.

Reply from Cross Country 4 x 4 Specialist Ltd on 18/07/17

Great to meet you on Saturday Adrian. Thankyou for taking the time to leave us a great review. Anyone looking for gift box supplies look out for T W Packaging. good people to do business with

By Fleur J on 14 July 2017 | Verified purchase

Outstanding service. Greg couldn't do enough, even giving up his Sunday afternoon for me to view the car a second time. Everything we agreed was completed on time and to a high standard. Greg is very efficient and also very personable.

Reply from Cross Country 4 x 4 Specialist Ltd on 17/07/17

Thankyou so much for taking the time to leave me a very kind review. Knowing you made such an effort to travel some distance to view the car, I'm happy that you have found a car you can enjoy.

By Mike G on 01 July 2017 | Verified purchase

Spoke to Greg midweek asked if he could keep it as I couldn't get there till weekend which he did took it off forecourt and put it inside covered it over¿When I arrived gave me as long as I wanted to look over car and paperwork when I went in office to ask a few questions answered all made me and Mrs coffee then I took it for test drive on my own no hassle from Greg car was great bought it Greg helped me tax it on site was able to drive it away All in all the most hassle free and pleasurable car buy experience I've had well done Greg will be back for services and coffee

Reply from Cross Country 4 x 4 Specialist Ltd on 02/07/17

This is exactly how we like to do it - It was a pleasure to meet you and your wife. It was nice to hear we were recommended to you. I am thrilled that after the months of searching for the right vehicle you found it with us. Thankyou for taking the time to give us a great review.

By Steve H on 27 June 2017 | Verified purchase

I am very happy with the Ford Ranger purchased last week. Theses guys know what they are doing and provide a great service. Thanks Greg.

Reply from Cross Country 4 x 4 Specialist Ltd on 02/07/17

Thankyou Mr Hodges for taking the trouble to leave us a great review. Glad to hear your happy with your pickup truck. Makes us happy to hear this - all the best, Greg

By Stephen B on 18 June 2017 | Verified purchase

The guys at cross country 4x4 were really accommodating, knowledgeable and trustworthy. Very honest and thorough throughout and wasn't pressured at all. Happy to leave with plenty of reassurance and confidence with the vehicle purchased. Thanks again

Reply from Cross Country 4 x 4 Specialist Ltd on 18/06/17

Mr Brown @ Sb plastering - Thankyou so much for taking the time to leave us a really great review. I hope the Transit Connect works out well for your plastering business

By MrMrs F on 26 May 2017 | Verified purchase

Very helpful

By Mathew H on 25 May 2017 | Verified purchase

Very friendly and helpful and would recommend them and I will certainly use them again.

Reply from Cross Country 4 x 4 Specialist Ltd on 01/06/17

Hope the Nissan Navara Double Cab Pickup fits in well with your construction business - and thankyou for making the journey all the way from Suffolk to collect it.

By Andrew G on 23 May 2017 | Verified purchase

No pressure selling,and very helpfull from start to finish.would buy from them again.

Reply from Cross Country 4 x 4 Specialist Ltd on 25/05/17

Thankyou Mr Goodenough - It was good to meet you and your Wife, I appreciate you taking the time to leave us a great review.

By Simon S on 12 May 2017 | Verified purchase

What a difference, a non pushy salesman with a friendly mechanic. Down to earth bloke. I'd recommend cross country 4x4 to anyone.

Reply from Cross Country 4 x 4 Specialist Ltd on 15/05/17

It was good to meet you Mr Smith. I really appreciate you taking the time to leave a review. Thankyou very much

By Stephen G on 21 December 2024 | Purchase not verified

My daughter arranged to view a Defender that was being sold, through this business, for a customer. We arranged a viewing and asked for the vehicle to be held for us (as my daughter was sure the vehicle was perfect for her) - this was agreed. We had a 2-hour journey, in lousy weather, to get to the establishment. On arrival we were told that the owner had agreed to go on a test drive with someone else (who had called after we had been promised that the vehicle was being held for us). This newcomer then offered to buy the vehicle and his offer was accepted. When I challenged the seller there was no apology, just a sarcastic response. This service shows no regard for customer service and absolutely no integrity. I appreciate the garage was acting on behalf of a customer; however, as the advertiser they own the responsibility for the sale. If I could I would give no stars.