Customer reviews of Cross Country 4 x 4 Specialist Ltd

By Simon S on 12 May 2017 | Verified purchase

What a difference, a non pushy salesman with a friendly mechanic. Down to earth bloke. I'd recommend cross country 4x4 to anyone.

Reply from Cross Country 4 x 4 Specialist Ltd on 15/05/17

It was good to meet you Mr Smith. I really appreciate you taking the time to leave a review. Thankyou very much

By Stephen G on 21 December 2024 | Purchase not verified

My daughter arranged to view a Defender that was being sold, through this business, for a customer. We arranged a viewing and asked for the vehicle to be held for us (as my daughter was sure the vehicle was perfect for her) - this was agreed. We had a 2-hour journey, in lousy weather, to get to the establishment. On arrival we were told that the owner had agreed to go on a test drive with someone else (who had called after we had been promised that the vehicle was being held for us). This newcomer then offered to buy the vehicle and his offer was accepted. When I challenged the seller there was no apology, just a sarcastic response. This service shows no regard for customer service and absolutely no integrity. I appreciate the garage was acting on behalf of a customer; however, as the advertiser they own the responsibility for the sale. If I could I would give no stars.

By Heather E on 31 August 2023 | Purchase not verified

I cannot thank Greg (& Alex) enough - he not only sold me a super Ford Ranger (in blue!), but he dealt with my meltdown wrt internet technology with calm understanding, & sorted me out! I suspect he was relieved to see us leave in the end, but he didn't let it show! To my surprise we were sent out to test drive the Ranger on our own, which was super-trusting & low pressure. Without doubt an honest dealer - thanks Greg - much appreciated!

Reply from Cross Country 4 x 4 Specialist Ltd on 31/08/23

Thankyou very much for coming to visit us and buying the Ford Ranger, I'm very pleased to hear you are happy with it and getting on well. All the best Greg & Alex

By John R on 16 June 2022 | Purchase not verified

Had been looking for an upgrade on my L200 for a few weeks and eventually after finding what looked a suitable vehicle here rang and spoke to Greg on a Saturday morning After two conversations and an agreed part ex price on my existing L200 , I agreed to visit and view and test drive the newer vehicle on the following Monday, Greg was totally honest in telling me that he was going away but everything would be left with Alex. Visited on Monday afternoon, met Alex who was an absolutely great guy, very knowledgeable and helpful. Test drove and looked at their vehicle, Alex looked at mine everyone was happy and the deal was done, collected my new L200 the following day, now 8 days later very pleased with it.

Reply from Cross Country 4 x 4 Specialist Ltd on 16/06/22

Thankyou very much for taking the trouble to leave us a great review, We greatly appreciate it, Glad your enjoying your L200 - All the best Greg and Alex

By Simon M on 01 May 2022 | Purchase not verified

Purchase was easy and love the vehicle.! Spent ages looking for this car and to be honest I am very pedantic. Glad I took the time to make the trip to view the car. Greg and his team were both helpful and easygoing. Would recommend to anyone! Thanks for all the help guys!

Reply from Cross Country 4 x 4 Specialist Ltd on 01/05/22

This is great to see, thankyou very much to taking the time to leave us a great review, It was pleasure to meet you and I'm pleased your enjoying the VW CC , All the best Greg

By ANDY D on 30 December 2021 | Purchase not verified

Purchased a great pick up form Greg, which I have now had for a month and totally happy with my purchase. Great service and no sales pressure what so ever, also thanks for supplying and fitting a hard top at a great price. thoroughly recommend to anyone.

By Galin H on 25 August 2020 | Purchase not verified

Decent people. We bought a cheap Toyota from this dealer about two months ago. Everything went well and the customer service was excellent. They kept their word to install new brakes and promptly fixed a certain vent issue within the warranty. Highly recommend them.

By Samuel T on 23 July 2020 | Purchase not verified

Only had the Toyota Hilux one week but feel very confident about posting a review. After viewing other pickups i went to see the Hilux and as soon as i saw it i could not believe how good a condition it was in . Spoke to Greg and part exchanged my car for the price i wanted and did not haggle on the price of the pickup. Greg is not a salesman he is somebody who wants you to buy a truck from him if it’s what you want . No what he wants you to buy . Well worth a visit you will not be disappointed. Sam

Reply from Cross Country 4 x 4 Specialist Ltd on 23/07/20

Thankyou Sam for taking the trouble to leave us a very kind review , Its great to hear you are happy with your pickup . All the best Greg

By Jim S on 05 July 2020 | Purchase not verified

Bought a mini one (black with red roof) last weekend. The car was exactly as described in the advert, communication was great all the way through the process. We drove down in the morning and we dealt with the contact who left us alone to look round the vehicle. Test drives were no hassle either. Definitely be back to buy another in the future

Reply from Cross Country 4 x 4 Specialist Ltd on 23/07/20

Thankyou Jim, very much for taking the trouble to leave us a great review. All the best Greg

By allan P on 06 June 2020 | Purchase not verified

very helpful and great friendly servise went out of his way to make sure you were happy.

Reply from Cross Country 4 x 4 Specialist Ltd on 23/07/20

Thankyou very much Allan, for taking the trouble to leave us a very kind review, All the best greg